McDonald’s recently introduced its triple cheeseburger to the menu, but fans weren’t happy when they received the eagerly awaited item that “didn’t look like the one in the advert”
McDonald’s customers have been left “disappointed” after receiving triple cheeseburgers that they claim looked nothing like the adverts.
The eagerly anticipated triple cheeseburger launched on September 2, priced at £2.19.
With three beef patties, onions, pickles, ketchup, mustard and cheese in a soft, toasted bun, it was everything McDonald’s fans dreamed of – and they couldn’t wait to try one.
But as soon as they managed to get their hands on the goods, they were less than impressed.
While some people complained that the burger looked nothing like the adverts, others were furious that they’d only received two patties, not the three like they’d been promised.
One customer who shared a picture of their burger – which admittedly looked like it’d seen better days, said: “Shame mine didn’t look like the one in the advert.”
Another wrote: “The new triple cheeseburger was a bit of a disappointment compared to what was advertised” alongside a snap of a similarly lop-sided burger.
A third added: “Erm…. this is the HEIGHT of disappointment!! I got given a DOUBLE instead?! W**!!! Bought at the Holborn branch…”
A third person added: “Wouldn’t bother!! State of that!!”
One person who admitted that they’re not a big McDonald’s eater said the new burger seemed “tasty” before adding: “But look at that, not even close! it’s awful and such a dog food.”
The tweet also included a collection of expectation versus reality snaps.
Another claimed that they’d only received two patties in their burger and said: “If I order a triple cheeseburger I would like 3 in there please.”
A McDonald’s spokesperson told Mirror Online: “Our new triple cheeseburger has been an incredibly popular new launch and we have been pleased to see the great reaction from many of our customers across social media and in our restaurants.
“We appreciate that some haven’t arrived with customers in their best form, and we apologise for any disappointment, but they are still the same delicious burger made from 100% British and Irish beef.”
he criticism comes after McDonald’s was criticised for scrapping its Veggie Dippers from the menu.
A number of vegetarian fans who had tried to order the item was left disappointed when they were turned away, being told that there was a “national shortage” or that they were “recalled.”
But it turns out the fast-food chain have temporarily removed the Veggie Dippers from sale.
In response to the complaints, a McDonald’s spokesman said: “Due to an issue resulting in some of our Veggie Dippers having not met the high standards that we expect from our products, we have temporarily removed them from our menu.
“We are working hard to return our Dippers to the menu as quickly as possible, and apologise to our customers for any disappointment caused.”